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Specialty Towing & Recovery

Accident Recovery & Towing

Collision-damaged vehicles recovered and transported with careful handling, positioned and secured to avoid further damage during loading and transit.

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Accident & Damage Support

Careful handling for collision-damaged or non-rolling vehicles.

Low Clearance Ramp Angles

Gentle tilt tray angles for sports cars and lowered suspension.

Controlled Winch Recovery

Precision cable winching from carparks, driveways, or roadside spots.

Prestige Asset Care

Soft-strap securing and zero-panel-contact loading techniques.

Overview

About This Category

Accident-damaged vehicles need a different approach to a standard tow, since panel damage, broken glass or a compromised chassis can change how the vehicle is safely loaded.

Serin assists private owners, panel shops and insurance assessors with accident recovery, from roadside collection through to delivery at the nominated repairer.

Scope of Assistance

Suitable For

Minor and major collision-damaged vehicles
Vehicles with broken glass or panel damage
Vehicles with suspension or chassis damage
Vehicles awaiting insurance assessment
Typical Enquiries

Common Transport Situations

Roadside recovery following a collision
Transport from an insurance holding yard to a repairer
Moving a damaged vehicle for assessor inspection
Delivery to a panel shop for repair quoting
Specialized Handling

Important Considerations for This Category

Proper preparation and clear details ensure smooth loading, transit and delivery.

Handling Point 01

Damage extent reviewed before loading to plan safe handling

Handling Point 02

Straps positioned away from crushed panels or broken glass

Handling Point 03

Wheel rolling and steering status checked before loading

Handling Point 04

Photographic condition record completed at collection

The Process

How This Transport Runs

01

Incident Details

Share the vehicle location, damage extent and access conditions.

02

Equipment Selection

Suitable winching gear and straps are assigned for the damage present.

03

Careful Loading

Vehicle is loaded with straps placed to avoid further panel contact.

04

Repairer Delivery

Transported to the nominated repairer or holding location.

Questions

Frequently Asked Questions

Yes, we use winching equipment suited to locked steering or non-rolling wheels to load the vehicle safely.

Yes, provide the repairer details and we will coordinate delivery directly.

Explore More

Other Categories in This Service

02 Controlled Winch Extraction Vehicles winched carefully from tight driveways, undercover car parks and restricted-access locations where a standard drive-on loading approach is not possible. 03 Low Clearance & Sports Car Transport Sports cars and lowered vehicles transported using low-angle tilt trays and ramp extensions to protect front splitters, side skirts and low-set exhausts during loading. 04 Prestige & Classic Vehicle Transport Prestige, luxury and classic vehicles transported with soft-strap securing and careful loading, suited to showroom delivery, private sale and specialist workshop transport.
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(08) 9459 4115