Why Accurate Details Matter
Towing and transport enquiries can involve different vehicle types, access conditions and destinations. Sharing clear information early helps the team understand what needs moving and where it needs to go.
This article outlines general information that is often useful when requesting a quote. Exact requirements can vary by vehicle, location and job type.
Vehicle or Asset Details
Start with the basics that identify what needs transporting.
- Make and model
- Approximate size or vehicle class where known
- Whether the item is a car, utility, motorcycle, trailer or another asset
- Any modifications that may affect loading height, width or ground clearance
Vehicle Condition
Condition details help the operator understand how the vehicle may need to be approached.
- Whether the vehicle can be driven onto a tray
- Whether the wheels roll
- Whether steering works
- Whether there is damage, fluid loss or restricted movement
- Whether the vehicle is locked or keys are available
Be Specific Where Possible
Short, factual notes about condition are more helpful than general statements such as "it will not move".
Collection and Delivery Details
Location information is central to any transport enquiry.
- Exact collection suburb or address where available
- Intended destination suburb or address
- Any known access limits such as narrow streets, steep driveways or height restrictions
- Preferred timing windows when relevant
A Practical Checklist Before You Enquire
- Confirm the vehicle or asset type
- Note the current condition
- Confirm collection and destination locations
- Record any access or loading concerns
- Share a preferred contact method
General Guidance Only
Providing information does not guarantee a particular method, price or availability. The team reviews each enquiry individually.
Ready to Request a Quote?
If you already know what needs moving, its condition, collection point and destination, use the dedicated quote form so the enquiry can be reviewed with those details included.
