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Safety & Quality

Careful Handling from Collection to Delivery

Licensed Operators

All drivers hold the licences required to operate towing and transport vehicles in Western Australia.

Insured Operations

Transport and towing services are carried out under appropriate business insurance arrangements.

Road Transport Compliance

Vehicles and loading practices are maintained in line with WA road transport and heavy vehicle requirements.

Clear Documentation

Job details, condition notes and delivery confirmations are recorded for every transport request.

Our Approach

Consistent Practices Behind Every Job

Vehicle and equipment transport carries real risk if it isn't handled carefully. Ground clearance, wheel condition, load weight and access all affect how a job should be approached.

Serin applies the same structured process to every job, from private vehicle recovery through to commercial machinery transport, so outcomes stay consistent regardless of the asset involved.

Safety Practices

What Safety Looks Like on the Job

Pre-Collection Assessment

Vehicle or asset condition, access and site conditions are reviewed before a truck is dispatched.

Secure Restraint Systems

Rated straps, wheel chocks and chains are selected based on the item being transported.

Driver Training & Licensing

Operators hold the appropriate licences and are trained in loading, restraint and recovery techniques.

Equipment Maintenance

Trucks, tilt trays and winching equipment are kept in good working order through regular checks.

Careful Loading Technique

Ramp angles, winch speed and strap placement are matched to the vehicle or asset condition.

Incident & Condition Reporting

Condition is documented at collection and delivery so any concerns are recorded clearly.

Four-Step Process

How Safety Is Applied on Every Job

01

Job & Condition Review

Vehicle or asset details and site access are reviewed before collection.

02

Equipment Selection

The appropriate truck, restraints and loading approach are matched to the job.

03

Careful Loading

The vehicle or asset is loaded and secured using suitable technique for its condition.

04

Delivery Confirmation

Condition is checked again at delivery and confirmed with the receiving contact.

Common Questions

Safety & Handling FAQ

We review the vehicle condition, wheel and steering status, and any visible damage before deciding on a loading approach, whether driven on, winched or handled with skates.

Condition is documented at collection and delivery. If a concern is identified, it is reported to you directly so it can be addressed promptly.

Yes, our operators are trained in standard and specialist loading techniques, including winching, low-clearance handling and restraint of larger or delicate items.

Get Started

Questions About Our Safety Standards?

(08) 9459 4115